Privacy Policy

At Roviq, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our SaaS platform. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or our services.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

• Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you register with the Site.
• Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site.
• Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Create and manage your account.
• Process your transactions and send you related information, including purchase confirmations and invoices.
• Manage member data, attendance logs, and communications via our native integrations (such as WhatsApp).
• Respond to customer service requests and provide support.
• Improve the functionality and user experience of our SaaS platform.

3. WhatsApp and Third-Party Integrations

Our platform utilizes third-party integrations, including WhatsApp, Stripe, and biometric hardware APIs (ZKTeco/eSSL), to provide core functionalities.

• When you use our WhatsApp integration to message your members, message logs and phone numbers are securely processed to deliver the service. We do not use your members' contact information for our own marketing purposes.
• Payment processing is handled securely through Stripe or Razorpay. We do not store full credit card numbers on our servers.

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: